Note that these steps may not work for everyone. Recently, after having a live chat with TechSmith support on 28th December, I’ve had SnagIt 2022 running now without issue for the past three days (as of ) on Windows 10 (v21H2 Build 19044.1415).īelow is the summary of the actions that were needed to get it working. As a result I removed SnagIt 2022 and returned to using SnagIt 2021. There are a number of reports on TechSmith’s user forums about these post-upgrade problems. I found that this version was not very stable: capture a screenshot – doesn’t appear in the editor, print screen shortcut keys stops working, frequent crashes when attempting to capture. GFI Languardįor information on how to prevent auto-updating in GFI Languard, please contact GFI Support.It seems that a number of SnagIt users have experienced problems after upgrading to the latest version of SnagIt 2022. If you wish to have Ivanti support major version detection and to offer the ability to treat minor releases differently than major releases, please file a feature request with Ivanti support. For further assistance in disabling the auto-update in Ivanti, please contact the Ivanti support team. To prevent Snagit from auto-updating, the feature in this article should be Disabled. Ivanti does not currently distinguish between minor (ie 13.0.0 > 13.0.1) and major version updates (ie 12 > 13). If you are unable to find where to disable the automatic updates in your IT solution, we recommend contacting the appropriate support team. Please contact your IT team to request the update to be disabled. We have identified two IT solutions that we found can automatically push the version 13 update to its clients: Snagit alone is unable to automatically install major version updates on its own without user interaction or administrator approval and action (ie. Even though we have disabled the option to automatically check for updates in Snagit, this behavior still continues to happen. Our organization uses an older version of Snagit and our users are constantly being upgraded automatically to the latest version and placed into trial mode.

Update snagit 12